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Additional Medical Affairs

Med Communications provides innovative, customized solutions for patient and marketing efforts. We use professional, highly qualified support staff for patient support programs, field sales support efforts, clinical trial assistance, and brand team slide development. Our specialists can be accessed via phone, email, web chat, video conferencing, or mobile device. Tap the blue boxes to learn more about these services.

Patient Services

  • Clinical Trial Support

    • Initial screening, recruitment, and enrollment
    • Site referral

  • Product Information, Patient Education, and Sample Requests

  • Reimbursement, Eligibility Verification, and Access Information

  • Follow-up, Compliance, and Retention Programs

  • Disease State Awareness

  • Patient Support Programs

  • Triage Support

  • Product Complaint Support

  • Copay Card Information and Coordination

  • Patient Assistance Programs (PAP)

  • Track and Trace Serialization

  • Inbound Call Center Support

  • Non-medical Information Inquiries

  • Customer Feedback / Data Collection

  • Behavior Modification Education

  • Product Returns

Marketing Services

Med Communications uses professional, highly qualified support staff for field sales support efforts, congress support, and brand team slide development.

  • Sales Training

    • Creation of materials
    • Implementation of training
    • Support for sales representatives
    • Presentation creation and review
    • Material development and writing
    • Design assistance

  • Congress Support

  • Medical Affairs Consulting

Case Studies

  • White glove service and an experienced team take care of essential tasks, allowing clients to get more done during a busy launch.

  • Leveraging our expertise in execution of change management processes, our client successfully implemented a component authoring platform despite identified limitations.

  • Integrating Med Communication’s skilled professionals into the Agile promotional review process allowed a client to focus on other strategic business needs.