Trust us to fill the gaps in your medical affairs and medical writing programs

Med Communications understands the support needs of the life sciences industry. We have been a trusted global provider of medical affairs and medical writing for more than 25 years, specializing in medical information contact centers, scientific communications and medical/promotional review, pharmacovigilance, and regulatory writing. Below are just a few of the ways in which our highly trained staff can support and improve your medical information and medical writing programs.

Client-Centric Global Support: We are a global company, with headquarters in the US and EU, and we deliver customizable client services with proven scalability and flexibility. We provide global, multilingual, and multimedia contact center services to our clients in the Americas, Europe, and Asia Pacific regions. Our client-focused teams can be seamlessly integrated into existing systems and structures via dedicated or shared staffing models to provide strategic support and reduce client overhead while maximizing company productivity.
Expert Scientific Communications Specialists: Our team members are scientifically trained healthcare professionals with expertise in a range of therapeutic areas. Our Medical Information Specialists excel in high-level, peer-to-peer interactions with other healthcare professionals (HCPs) and communication with patients. Our clients trust our reliable, resourceful, and agile writers to produce high-quality scientific content deliverables and ensure the delivery of fully compliant and pragmatic safety solutions.
Gold Standard Response Times: HCP and patient inquiries go directly to our clinical staff of pharmacists, nurses, and HCPs, who provide responses at the time of initial contact with minimal transfers for seamless data collection. This quick turnaround results in the highest level of client and patient satisfaction.
Superior Quality and Compliance: We help our clients reduce costs without jeopardizing overall quality. Our operations are designed to exceed the highest standards expected by our clients and their customers while ensuring compliance with relevant regulatory bodies. Our proof is in the consistently high customer satisfaction scores, unmatched key performance indicators, and excellent quality audit scores from clients. We maintain an inspection-ready approach for all tasks performed and support our clients during inspections, taking responsibility for our outsourced work.
Innovative and Cutting-Edge Content: We deliver digitally innovative content that improves audience engagement and supports client goals. Omnichannel strategies, self-service medical information portals with real-time responses, searchable online repositories, systems integration with client Veeva CRM systems and company websites, and insight tracking analysis provide cutting-edge options. Our pharmacovigilance team uses cutting-edge, AI-powered technology solutions for efficient and precise data management and reporting. Our innovative and agile approach not only ensures our clients meet current regulatory requirements, but also positions them to be prepared for future changes.
Comprehensive Medical Affairs Services: Our wide range of medical affairs services include strategic planning and execution of scientific communications initiatives from pre-launch and beyond, promotional and medical material review, congress support, publication development and submission, and much more.
Strategic Regulatory Consulting: Our medical writing team has broad document and therapeutic area expertise, together with a deep understanding of regulatory requirements. We understand the regulator’s approach to document review and how that aligns with lean authoring principles. We can guide your team to produce concise and compliant regulatory documents. Med Communications also offers “rescue regulatory writing” services when your current vendor isn’t providing the level of quality or service that your team requires.

These services and supports, combined with Med Communications’ dedication to excellence, have brought clients back again and again over the years. Contact us today to request a capabilities presentation: 877-477-0977 or https://medcommunications.com/contact-us/.