Quality Assurance

Med Communications has stringent processes in place to ensure quality and timeliness for each project. We work closely with our clients before project initiation to ensure expectations are met.

Various performance metrics are used to evaluate and improve quality:

  • Compliance with regulatory authorities
  • Rigorous staff training programs
  • Use of validated systems and processes
  • Internal audits and documentation of corrective actions/preventive actions (CAPAs)
  • Real-time tracking and reporting of performance measures
  • Standard operating procedure (SOP) creation and compliance
  • Standardized or customized reports for any time period
  • Customized work instructions