A small biopharmaceutical client needed a call center and assistance with the launch of a rare disease product. They had a limited budget, a two-person Med Affairs team, and only…
FAQs are brief documents used by medical information contact centers or other field medical personnel (e.g., medical science liaisons) to provide quick and accurate verbal responses to unsolicited medical information…
Despite the US public health emergency declaration no longer being in effect, the COVID-19 pandemic continues to have lasting impacts in the US and beyond. The push towards personalization was…
First impressions are everything. Knowing this, Med Communications uses all the talent and resources we have cultivated over the 25 years we have been in business to make sure your…
“Results for our companies Customer Feedback Survey for 2020 Q2 results are exceptional. (4.9/5.0 overall) This quarter is particularly important as it reflects the transition of all medical inquiries for…
Are you looking for a company with a Med Affairs staff that has a high level of experience in a remote model? Med Communications knows what it takes to be…
Med Communications seamlessly provides omnichannel, high-level clinician contact for healthcare providers and consumers. Our clinical staff have advanced degrees and are available to communicate fair and balanced medical information via…
August is National Immunization Awareness Month. Now more than ever, it’s important for health care professionals to protect patients of all ages against vaccine-preventable diseases through on-time vaccination. Med Communications…
There are so many factors to consider when looking for a new medical information contact center vendor. Be sure to look for a company with good metrics, a defined training…
Med Communications is proud of their contract center metrics, which beat industry standards without giving up the quality you want in each and every call to your contact center. Our…
