Our Services
Med Communications is a trusted global provider of medical affairs services to the life sciences industry, specializing in medical information contact centers, scientific communications and medical/promotional review, and pharmacovigilance.
Medical Information Contact Center
- 24/7 global, multilingual, multimedia, services
- Omnichannel Medical Information request handling
- Medical Information Specialists are scientifically trained healthcare professionals
- Clinical experience with multiple therapeutic areas, products, and devices
- Adverse Event and Product Complaint intake and reporting
- Customized implementation with focus on responsive client service
Medical Writing and Promotional Review
- Highly trained and experienced PharmDs, PhDs, MDs, medical editors, and graphic designers
- Stakeholder collaboration, strategic planning, and process improvements
- Omnichannel-ready content creation throughout the product lifecycle
- Promotional and medical material review
- Scientific responses, slide presentations, infographics, dossiers, Congress support, and more
- Scientific, medical, and clinical manuscript development and submission
Pharmacovigilance
- Global and local regulatory intelligence, QPPV, Pharmacovigilance System Master File (PSMF), benefit-risk management, clinical safety, signal management, literature surveillance, and safety data exchange agreements
- Expert healthcare professionals offer thorough and accurate safety assessments
- Customized approaches to diverse organizational and operational needs, based on industry standards
- Cutting-edge technology solutions for efficient and precise data management and reporting
- Robust QA program guarantees high service standards and regulatory compliance
Click the service area links above to learn more about how partnering with Med Communications can support your medical affairs program.
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State-of-the-Art Medical Contact Call Center
- Quick Turnaround
- Highest Security
- Over 25 Years’ Experience
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Global Support
Currently serving companies out of:
US, Canada, UK, Argentina, India, Portugal, Poland, Romania, Spain, Italy, Ireland, Philippines, and Japan.
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Trusted Experience in Medical Affairs
- Customized
- Cost-conscious
- Service Flexibility
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Specialized Areas
- Oncology
- Rare Diseases
- Orphan Drugs
- Vaccines
Case Studies
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Seasonal Flexibility
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Expanded Access Programs
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Scalability Delivers Client Solution
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New Platforms for Communication
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Rare Disease Launch
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Expedited Global Product Launch
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Implementing a Component Authoring Platform
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Agile Pods for Promotional Review
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Implementation and Management of an AI-Mediated Chatbot
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A Case Study: Patient-Focused Content
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A Case Study: Scientific Communications Support During Uncertain Times
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