Medical Information Contact Center

• 24/7 global, multilingual, multimedia, services
• Omnichannel Medical Information request handling​
• Medical Information Specialists are scientifically trained healthcare professionals
• Clinical experience with multiple therapeutic areas, products, and devices
• Adverse Event and Product Complaint intake and reporting
• Customized implementation with focus on responsive client service

Scientific Communications and Promotional Review

• Highly trained and experienced PharmDs, PhDs, MDs, medical editors, and graphic designers
• Stakeholder collaboration, strategic planning, and process improvements
• Omnichannel-ready content creation throughout the product lifecycle
• Promotional and medical material review
• Scientific responses, slide presentations, infographics, dossiers, Congress support, and more
• Scientific, medical, and clinical manuscript development and submission

Pharmacovigilance

• Global and local regulatory intelligence​, QPPV, Pharmacovigilance System Master File​ (PSMF), benefit-risk management, clinical safety​, signal management, literature surveillance, and safety data exchange agreements​
• Expert healthcare professionals offer thorough and accurate safety assessments​
• Customized approaches to diverse organizational and operational needs, based on industry standards
• Cutting-edge technology solutions for efficient and precise data management and reporting
• Robust QA program guarantees high service standards and regulatory compliance

Regulatory Writing

• Clinical trial protocol development
• Investigator’s brochures
• Clinical study reports
• Submission support
• Quality control
• Safety narratives
• Aggregate safety reports
• Clinical trial publications

Click the service area links above to learn more about how partnering with Med Communications can support your medical affairs or medical writing program.