Medical Information Contact Center

• 24/7 global, multilingual, multimedia, services
• Omnichannel Medical Information request handling​
• Medical Information Specialists are scientifically trained healthcare professionals
• Clinical experience with multiple therapeutic areas, products, and devices
• Adverse Event and Product Complaint intake and reporting
• Customized implementation with focus on responsive client service

Medical Writing and Promotional Review

• Highly trained and experienced PharmDs, PhDs, MDs, medical editors, and graphic designers
• Stakeholder collaboration, strategic planning, and process improvements
• Omnichannel-ready content creation throughout the product lifecycle
• Promotional and medical material review
• Scientific responses, slide presentations, infographics, dossiers, Congress support, and more
• Scientific, medical, and clinical manuscript development and submission

Pharmacovigilance

• Global and local regulatory intelligence​, QPPV, Pharmacovigilance System Master File​ (PSMF), benefit-risk management, clinical safety​, signal management, literature surveillance, and safety data exchange agreements​
• Expert healthcare professionals offer thorough and accurate safety assessments​
• Customized approaches to diverse organizational and operational needs, based on industry standards
• Cutting-edge technology solutions for efficient and precise data management and reporting
• Robust QA program guarantees high service standards and regulatory compliance

Click the service area links above to learn more about how partnering with Med Communications can support your medical affairs program.