Add insight and visual appeal to your data
Infographics are a visual representation of data, and an effective tool to present key information to an audience in a clear and concise way. Infographics typically combine different elements such…
Add insight and visual appeal to your data
Happy Independence Day from Med Communications
Med Communications wishes our American colleagues a happy 4th of July, and hope you have a fun, safe celebration with family and friends. We offer contact center support 24 hours a day, 365 days…
US FDA is now accepting electronic submission of IND ICSRs
The United States Food and Drug Administration (US FDA) is now accepting investigational new drug application (IND) individual case safety reports (ICSRs) submitted electronically via the Electronic Submission Gateway in ICH…
Vendor Management Best Practices: Communication
Communication is key to a successful vendor-client relationship. Expressing your expectations of the vendor from the outset and providing detailed feedback and updates throughout the project can improve workflow and…
On Memorial Day, Med Communications remembers and honors
As a veteran-founded business, Med Communications is aware of the importance of the Memorial Day holiday. As we prepare for the long holiday weekend in the US, let’s not forget…
Our contact center feedback speaks volumes
Pharmaceutical medical information includes reactively responding to unsolicited product questions from external requestors. Pharmaceutical companies have dedicated informational contact centers staffed with medical information specialists (MISs). These professionals are product…
Veterinary drug information requires scientific content experts
About two-thirds of U.S. households own at least one pet — an all-time high — and total spending on veterinary care services in the past year exceeded $38 billion.1,2 With the global pet…
Vendor Management: Scope and Process
A strong vendor-client relationship benefits both parties, and the first step to establishing the best possible relationship with a vendor is found in the Statement of Work (SOW). The SOW…
How digital tools can enrich and fortify your customer connections
Digital tools are changing the way pharmaceutical companies interact with consumers and HCPs, and the end result is streamlined customer communication. Interactive standard responses provide an enriched presentation of pharmaceutical…
Well-written SOPS keep everyone on the same page with streamlined work processes
Standard operating procedure documents (SOPs) help ensure that work meets quality, consistency, and deadline targets by breaking complex processes into a series of easy-to-follow steps. SOPs simplify and standardize new…