Creating a Culture of Appreciation

At Med Communications, it doesn’t matter if you are in customer service or a pharmacist, we are all working together for the common good for the customers and communities that we serve. The days may be long, projects can get hectic, tight or unreasonable deadlines can cause stress, but through it all, we are a team.

We spend more than half of our waking hours at work with our co-workers; we go through a lot together as colleagues on a daily basis and throughout our careers. […]

03/01/19|Post|0 Comments

The entire team at Med Communications would like to wish our clients, prospects, and friends a Happy New Year!

It’s a new year…is it time for a change in your business? Does your business need a new partner for your call center, a company who is flexible and affordable? We can transition you from an existing call center provider, or back up your own call center with after-hours or holidays. We can also handle your pharmacovigilance needs with safety professionals who adhere to good pharmacovigilance practices with timely regulatory screening and reporting of adverse events and product complaints.

Do you have a new product being […]

01/05/18|Post|0 Comments

Ellen Whipple Attending CBI’s Publication Planning 2017

Ellen Whipple, our Director of Medical Communications, will be attending the CBI’s Publication Planning 2017, December 13-14, 2017 in Philadelphia, PA. This two-day conference offers 13 sessions, including some that can be used as credits for the CMPP™ recertification. Sessions will discuss publications planning topics covering best practices, efficiency, compliance and risk reduction; and HEOR, RWE, and PRO Data.

Ellen will be attending sessions on publication planning strategy and operations in order to strengthen our scientific content development offerings. She also hopes to network with […]

12/08/17|Post|0 Comments

Allen Scoggin is at the 11th Annual Medical Information and Communications Conference – Europe 2017

Med Communications’ President and CEO, Dr. Allen Scoggin, is at the 11th Annual Medical Information and Communications Conference in Barcelona, Spain today with Global Medical Services Manager, Dr. Christian Ionesco, who is based in Geneva, Switzerland; our CFO, Andrew Scoggin; and Senior Director of Global Medical Services, Dr. Isha Bhattacharyya. They will be at Booth #3 during the coffee breaks and lunch, so stop by and visit with them!  #MedInfo17

11/16/17|Post|0 Comments

The Role of a Medical Information Assistant at Med Communications

An important team member who works closely with the Medical Information Specialist (MIS) in the call center at Med Communications is the Medical Information Assistant (MIA). While they are friendly, professional, and accurate, just like the MISs, the MIAs have a different role and are often the first contact for callers into the call center. The MIAs answer the call to identify the nature of the request, collect demographic data, input it into the call center system, then they transfer the call to the MIS, […]

07/18/17|Post|0 Comments