Med Communications is known as a leading provider of Medical Information contact center services, including the handling of Medical Inquiries, Adverse Events, and Product Complaints. The Med Communications staff who…
Med Communications partners with pharmaceutical and biotechnology companies to provide contact center services, including the handling of Medical Inquiries, Adverse Events, and Product Complaints. Adverse Events are identified, captured, documented,…
Biotech and start-up companies face unique challenges as they move toward regulatory approval and product launch. Many times they are building their company’s processes and infrastructure while driving their new…
Click to Chat technology is a convenient, accessible instrument in the omnichannel toolbox for Medical Information Services, allowing healthcare providers and other customers the ability to obtain medical information efficiently….
When your business spans the globe, one of the challenges of providing medical information support is that your customers’ business hours don’t always align with your own. Med Communications has…
Pharmaceutical and biotechnology companies can receive Medical Information Requests from a variety of sources. Many companies use a Customer Relationship Management (CRM) system such as Veeva to support their field…
Med Communications is a leading expert with a state-of-the-art global medical information contact center. Over 25 Years’ Experience Med Communications has been a trusted partner and resource in providing medical…
Pharmaceutical medical information includes reactively responding to unsolicited product questions from external requestors. Pharmaceutical companies have dedicated informational contact centers staffed with medical information specialists (MISs). These professionals are product…
Over our more than 25 years in business, Med Communications, Inc. has built a team of residency-trained, industry-experienced PharmD medical information specialists who can communicate as peers with healthcare professionals…
Developing a contact center relationship is an investment of time, energy, and finance that can yield countless returns if the relationship is valued and viewed as a partnership. Building trust…
