Why choose Med Communications?
Med Communications is a leading expert with a state-of-the-art global medical information contact center. Over 25 Years’ Experience Med Communications has been a trusted partner and resource in providing medical…
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Our contact center feedback speaks volumes
Pharmaceutical medical information includes reactively responding to unsolicited product questions from external requestors. Pharmaceutical companies have dedicated informational contact centers staffed with medical information specialists (MISs). These professionals are product…
How can our team of specialists help you achieve your medical information goals? Ask our clients.
Over our more than 25 years in business, Med Communications, Inc. has built a team of residency-trained, industry-experienced PharmD medical information specialists who can communicate as peers with healthcare professionals…
Your contact center vendor is the voice of your company. What message is yours sending?
Developing a contact center relationship is an investment of time, energy, and finance that can yield countless returns if the relationship is valued and viewed as a partnership. Building trust…
Our white-glove service streamlines call center implementation and product launches
A small biopharmaceutical client needed a call center and assistance with the launch of a rare disease product. They had a limited budget, a two-person Med Affairs team, and only…
FAQ support puts accurate, balanced answers at your fingertips
FAQs are brief documents used by medical information contact centers or other field medical personnel (e.g., medical science liaisons) to provide quick and accurate verbal responses to unsolicited medical information…
Upgrade your customer experience with omnichannel communications
Despite the US public health emergency declaration no longer being in effect, the COVID-19 pandemic continues to have lasting impacts in the US and beyond. The push towards personalization was…
Our agents help you make connections
First impressions are everything. Knowing this, Med Communications uses all the talent and resources we have cultivated over the 25 years we have been in business to make sure your…
Our staff receive glowing reviews from clients
“Results for our companies Customer Feedback Survey for 2020 Q2 results are exceptional. (4.9/5.0 overall) This quarter is particularly important as it reflects the transition of all medical inquiries for…
Med Communications offers a seamless remote workforce experience
Are you looking for a company with a Med Affairs staff that has a high level of experience in a remote model? Med Communications knows what it takes to be…
