October is American Pharmacists Month
Happy Pharmacists Month! According to the American Pharmacists Association (APhM; https://www.pharmacist.com/), the theme this year is Easy to Reach, Ready to Help. This is certainly true of the pharmacists on…
October is American Pharmacists Month
A Med Comm Call Center: Qualified but Kind
When someone calls into one of our client’s call centers, they don’t necessarily expect kindness or empathy. Callers are looking for answers and assistance, but when we answer the phone,…