What Should you Evaluate in a Contact Center Vendor?
There are so many factors to consider when looking for a new medical information contact center vendor. Be sure to look for a company with good metrics, a defined training…
There are so many factors to consider when looking for a new medical information contact center vendor. Be sure to look for a company with good metrics, a defined training…
Med Communications is proud of their contract center metrics, which beat industry standards without giving up the quality you want in each and every call to your contact center. Our…
Med Communications has many happy clients, and in our series of case studies, we talk about some of our long-term clients, the challenges we face alongside them, and how we…
Med Communications has many happy clients, and in our series of case studies, we talk about some of our long-term clients, the challenges we face alongside them, and how we…
An important team member who works closely with the Medical Information Specialist (MIS) in the call center at Med Communications is the Medical Information Assistant (MIA). While they are friendly,…
Ellen Whipple will be attending the DIA Annual Meeting, June 18-21, 2017 in Chicago, IL on behalf of Med Communications, Inc. DIA offers 5 days of information exchange, in over…
Medical information specialists are medical professionals who usually work in the pharmaceutical industry or in an information call center. They’re responsible for answering drug inquiries from the general public and…
Our 2016-2017 fellows, Melanie Shelton and Randall Johnson, will be presenting their research at the Midsouth Pharmacy Residents Conference held at St Jude Children’s Research Hospital in Memphis on April 20-21,…
Our Scientific Content Development team excels in developing scientific publications that accurately report clinical study results and findings for use by health care providers around the world. To assist our…
The DIA -Medical Affairs and Scientific Communications 2017 Annual Forum will be in Tucson, AZ this year, and Med Communications will be there! The conference starts on Sunday, March 12…