Med Communications has a high percentage of workers who normally work from their own home offices. We believe this allows us to get the best people for the job and offers the benefit of work-life balance to our employees. At this time, close to 100% of Med Comm staff is now working at home, and we have continued to provide seamless support to our clients while ensuring the safety of our staff during this difficult time.
So, how do we do it? As far as tools, all of our employees have laptops, access to essential files on our company shared servers, and headsets and RingCentral for calls and meetings. But more importantly, we hire talented, smart people; we train them well and often; and we over-communicate to make sure everyone is on the same page (lots of 1-on-1s, team meetings, and company meetings).
If you are new to remote working, there are many webinars to assist you and your teams in adjusting to the new (and hopefully short-lived) normal. A well-known offering is from LinkedIn Learning, which is offering a free learning path of sessions to get you and your teams comfortable with working remotely: https://www.linkedin.com/learning/paths/remote-working-setting-yourself-and-your-teams-up-for-success