Commercial Services

Med Communications provides innovative, customized solutions for patient and marketing efforts. We use professional, highly qualified support staff for patient support programs, field sales support efforts, clinical trial assistance, and brand team slide development. Our specialists can be accessed via phone, email, web chat, video conferencing, or mobile device.

Patient Support Programs

  • Clinical trial support

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    Initial screening, recruitment, and enrollment

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    Site referral
  • Patient assistance programs (PAP)
  • Follow-up, compliance, and retention programs
  • Disease state awareness
  • Behavior modification education
  • Reimbursement, eligibility verification, and access information
  • Copay card information and coordination
  • Non-medical information inquiries
  • Track and trace serialization
  • Triage support
  • Product returns

Sales Representative Support

  • Sales training

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    Creation of materials

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    Implementation of Training
  • Slide deck development
  • Support via Remote Rep
  • Product information, patient education,and sample requests
  • Assistance with highly targeted customers
  • Inbound call center support
  • White space, vacant, and remote geography management
  • Customer feedback / data collection