Commercial Services

Med Communications provides innovative, customized solutions for patient and marketing efforts. We use professional, highly qualified support staff for patient support programs, field sales support efforts, clinical trial assistance, and brand team slide development. Our specialists can be accessed via phone, email, web chat, video conferencing, or mobile device. Language capabilities include English, French, German, Portuguese and Spanish.

  • Patient support programs
  • Clinical trial support

    Initial screening, recruitment, and enrollment

    Site referral

  • Patient assistance programs (PAP)

  • Follow-up, compliance, and retention programs

  • Disease state awareness

  • Behavior modification education

  • Reimbursement, eligibility verification, and access information

  • Copay card information and coordination

  • Non-medical information inquiries

  • Track and trace serialization

  • Triage support

  • Product returns

  • Sales representative support
  • Sales training

    Creation of materials

    Implementation of training

  • Slide deck development
  • Product information, patient education,and sample requests
  • Inbound call center support
  • Customer feedback / data collection