Commercial Services
Med Communications provides innovative, customized solutions for patient and marketing efforts. We use professional, highly qualified support staff for patient support programs, field sales support efforts, clinical trial assistance, and brand team slide development. Our specialists can be accessed via phone, email, web chat, video conferencing, or mobile device. Language capabilities include English, French, German, Portuguese and Spanish.
- Patient support programs
Clinical trial support
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Initial screening, recruitment, and enrollment
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Site referral
Patient assistance programs (PAP)
Follow-up, compliance, and retention programs
Disease state awareness
Behavior modification education
Reimbursement, eligibility verification, and access information
Copay card information and coordination
Non-medical information inquiries
Track and trace serialization
Triage support
Product returns
- Sales representative support
Sales training
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Creation of materials
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Implementation of training
- Slide deck development
- Product information, patient education,and sample requests
- Inbound call center support
- Customer feedback / data collection