Migrate your data when switching to Med Communications’ Contact Center

Some pharmaceutical and biotech companies who are unhappy with the quality and service from their current outsourced contact center vendor know that they need to make a change, but are concerned about leaving their data behind. They want their medical information case data, collected by their current vendor, to be accessible and reportable after they switch their business to the Med Communications Contact Center.

Med Communications supports these clients by offering to migrate their data into the Med Communications Contact Center database with the help of our experienced IT team and technology partner. Migrating the client’s data ensures that the data will remain accessible and reportable using the data visualization reports that Med Communications offers clients. This data migration can be completed shortly after Contact Center go-live so as not to impact quick Contact Center implementation timelines.

The data migration process is led by an experienced project manager. The client’s case data is initially mapped to the Med Communications Contact Center database, and then scripts are developed to migrate the data. Data migration is planned, executed and verified in a test environment before it’s performed in a production database environment. This robust process ensures that the data migration is accurate and complete.

Contact us today to learn how you can switch to the Med Communications Contact Center and migrate your existing medical information case data: 877-477-0977 or https://medcommunications.com/contact-us/.