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Case Study Series: Implementation and Management of an AI-Mediated Chatbot Technology for Medical Information Processes

Med Communications supports a range of oncology medical affairs activities, including launch consulting, medical information contact center, scientific communications, and pharmacovigilance. Our team of highly trained healthcare providers has expert-level knowledge of a range of complex oncology topics, including:

  • Acute myeloid leukemia (AML)
  • Adenoid cystic carcinoma
  • Adult T-cell leukemia/lymphoma
  • Advanced basal cell carcinoma (BCC)
  • Anaplastic large cell lymphoma
  • Angioimmunoblastic T-cell lymphoma
  • Biliary tract cancers
  • Breast cancer
  • Burkitt lymphoma
  • Cholangiocarcinoma
  • Chronic lymphocytic leukemia/small lymphocytic lymphoma (R/R)
  • Cutaneous T-cell and cutaneous B-cell (Merged)
  • Diffuse large B-cell lymphoma (R/R)
  • Follicular lymphoma (R/R)
  • Gastric cancer
  • Glioma
  • Hepatocellular carcinoma
  • High grade B-cell lymphoma (formerly double hit lymphoma)
  • Hodgkin lymphoma (R/R)
  • Mantle cell lymphoma (R/R)
  • Marginal zone lymphoma
  • Merkel cell carcinoma
  • Metastatic castration-resistant prostate cancer
  • Multiple myeloma (MM)
  • Myelofibrosis/polycythemia vera/essential thrombocytopenia
  • Non-Hodgkin lymphoma
  • Non-muscle invasive bladder cancer (NMIBC)
  • Non-small cell lung cancer (NSCLC)
  • Ovarian cancer
  • Peripheral T-cell lymphoma (PTCL)
  • Primary central nervous system lymphoma
  • Prostate cancer (PC)
  • Small cell lung cancer
  • T-cell lymphomas (ALCL, mycosis fungoides, PTCL)
  • Transformed lymphomas
  • Urothelial/bladder cancer
  • Waldenstrom macroglobulinemia

Recently, we assisted a client in setting up a chatbot to mediate medical information queries, helping them boost efficiency and cut costs while maintaining a high level of customer satisfaction. Check out our case study (Implementation and Management of an AI-Mediated Chatbot Technology for Medical Information Processes) to learn more about this project, or contact us today to explore how Med Communications can support your oncology medical affairs needs: 877-477-0977 or https://medcommunications.com/about-us/contact-us/.

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