Bundle business inquiries with medical inquiries to simplify operations

Med Communications is known as a leading provider of Medical Information contact center services, including the handling of Medical Inquiries, Adverse Events, and Product Complaints. The Med Communications staff who handle these Medical Inquiries are scientifically trained healthcare professionals, who provide the highest level of skill, experience, and quality in the handling of Medical Inquiries.

Some clients have additional contact center needs for an outsourced partner to handle Business Information inquiries such as clinical trial information and triage, medical information triage, first-level technical support, and switchboard triage support.

Since handling these business inquiries doesn’t require staff with a medical background, Med Communications has a team of business professionals who handle Business Information inquiries as an add-on to the Med Communications Medical Information service. This Business Information service comes at a lower price point, but with the same focus on quality.

Bundling Medical Information inquiries and Business Information inquiries together at Med Communications allows the client to streamline and simplify operations with one vendor.

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