# Med Communications

> Med Communications is a global provider of medical affairs and medical writing services to pharmaceutical, biotechnology, and medical device companies, with offices in the US (Memphis, TN), Portugal, and Romania. Core service lines are medical information contact center support, scientific communications and medical/promotional review, pharmacovigilance, and regulatory writing, supporting clients in over 40 countries across all major therapeutic areas.

## Services

- [Services Overview](https://medcommunications.com/services/): Summary of the four core service lines - medical information contact center, scientific communications and promotional review, pharmacovigilance, and regulatory writing.
- [Medical Information Call Center](https://medcommunications.com/services/medical-information-call-center/): 24/7 global, multilingual medical information contact center staffed by scientifically trained healthcare professionals, covering adverse event and product complaint intake.

## Medical Writing

- [Medical Writing Overview](https://medcommunications.com/services/medical-writing/): Scientific communications and medical/promotional review services delivered by PharmDs, PhDs, MDs, and medical editors across the product lifecycle.
- [Clinical Executive Summaries (CES)](https://medcommunications.com/services/medical-writing/ces/): Development of clinical executive summaries condensing key trial and product data for internal and external stakeholders.
- [Data on File Development](https://medcommunications.com/services/medical-writing/data-on-file/): Creation and maintenance of data-on-file documents supporting medical information and promotional claims.
- [Digital Innovation](https://medcommunications.com/services/medical-writing/digital-innovation/): Digital content and platform solutions supporting medical affairs and medical information delivery.
- [AMCP Dossiers](https://medcommunications.com/services/medical-writing/dossiers/): Development and maintenance of AMCP-format dossiers used by payers to evaluate pharmaceutical products.
- [Drug Monographs](https://medcommunications.com/services/medical-writing/drug-monographs/): Disease- and drug-related literature and monograph content supporting medical information requests.
- [FAQ Development](https://medcommunications.com/services/medical-writing/faq-development/): Development of FAQ documents addressing common medical information inquiries from HCPs and patients.
- [Formulary Kits](https://medcommunications.com/services/medical-writing/formulary-kit/): Formulary kit development supporting payer and P&T committee review of products.
- [Infographic Creation](https://medcommunications.com/services/medical-writing/infographics/): Design and development of scientific infographics for medical education and communication.
- [Interactive Standard Response Documents](https://medcommunications.com/services/medical-writing/interactive-srs/): Interactive standard response content used for medical information and HCP/patient communication.
- [Promotional Review](https://medcommunications.com/services/medical-writing/promotional-review/): Medical/promotional material review services covering reference vetting, fact-check QA, and dedicated medical reviewer support.
- [Publications Writing](https://medcommunications.com/services/medical-writing/publications-writing/): End-to-end medical publication support including manuscripts, abstracts, posters, and publication planning.
- [Scientific Content Translation](https://medcommunications.com/services/medical-writing/scientific-content-translation/): Translation of scientific and medical content for global markets.
- [Scientific Narratives and Foundations/Platforms](https://medcommunications.com/services/medical-writing/scientific-narratives-and-foundations-platforms/): Development of scientific narrative, lexicon, and foundation/platform content underpinning core communication points.
- [Slide Deck Development and Review](https://medcommunications.com/services/medical-writing/slide-deck-development-and-review/): Development and review of scientific and training slide decks for internal and field use.
- [Standard Operating Procedure Content Development](https://medcommunications.com/services/medical-writing/standard-operating-procedure-content-development/): Development of SOP content supporting medical affairs and medical information programs.
- [Standard Responses](https://medcommunications.com/services/medical-writing/standard-responses/): Development and maintenance of standard response documents (SRDs) for medical information programs.

## Pharmacovigilance

- [Pharmacovigilance Overview](https://medcommunications.com/services/pharmacovigilance/): Full-suite pharmacovigilance services covering case processing, aggregate reporting, signal management, PSMF, and consulting, delivered by staff with sponsor and MAH experience across the US, EMEA, and APAC.
- [Aggregate Reports](https://medcommunications.com/services/pharmacovigilance/aggregate-reports/): Preparation of PADER/PAER, PBRER, PSUR, and SUSAR/SAE/AE line listings.
- [Case Processing](https://medcommunications.com/services/pharmacovigilance/case-processing/): End-to-end ICSR case processing for clinical trials, post-marketing reports, patient support programs, and pregnancy registries.
- [Literature Surveillance](https://medcommunications.com/services/pharmacovigilance/literature-surveillance/): Individual case report retrieval, assessment, and weekly literature activity reporting.
- [Pharmacovigilance Consulting Services](https://medcommunications.com/services/pharmacovigilance/pharmacovigilance-consulting-services/): SOP creation and maintenance, literature screening, signal evaluation, and responses to regulatory authority requests.
- [Pharmacovigilance Support for Clinical Trials](https://medcommunications.com/services/pharmacovigilance/pharmacovigilance-support-for-clinical-trials/): Safety database data entry, MedDRA/WHODrug coding, case narrative writing, and quality/medical review for trials.
- [Pharmacovigilance System Master File (PSMF)](https://medcommunications.com/services/pharmacovigilance/pharmacovigilance-system-master-file-psmf/): PSMF writing, maintenance, annexes, and global safety database/XEVMPD support.
- [Risk Management Plans (RMP)](https://medcommunications.com/services/pharmacovigilance/risk-management-plans-rmp/): Preparation and maintenance of RMPs per GVP Module V, including safety specifications and pharmacovigilance plans.
- [Signal Management](https://medcommunications.com/services/pharmacovigilance/signal-management-2/): Review of aggregate data and ICSRs for signal validation, confirmation, analysis, and prioritization.

## Regulatory Writing

- [Regulatory Writing Overview](https://medcommunications.com/services/regulatory-writing/): Regulatory writing services spanning clinical trial protocols, investigator's brochures, clinical study reports, submission support, and quality control.
- [Clinical Trial Protocols](https://medcommunications.com/services/regulatory-writing/clinical-trial-protocols/): Development of clinical trial protocols.
- [Clinical](https://medcommunications.com/services/regulatory-writing/clinical/): Clinical regulatory writing deliverables including investigator's brochures, clinical study reports, and safety narratives.
- [Quality Control](https://medcommunications.com/services/regulatory-writing/quality-control/): Quality control and fact/reference-check review of regulatory and medical documents.

## Case Studies

- [Case Studies](https://medcommunications.com/expertise/case-studies/): Client case studies across medical information contact center, scientific communications, pharmacovigilance, and regulatory writing engagements, including launch support, scalability, AI-mediated chatbot implementation, and patient-focused content projects.