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About Kelly Schrank

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So far Kelly Schrank has created 49 blog entries.

DIA Medical Affairs and Scientific Communications Forum – Visit us at Booth #11

The DIA Medical Affairs and Scientific Communications Forum will be held March 18-20 in Orlando, Florida and Med Communications will be at Booth #100.

Sunday, the event begins with the Medical Communications Primer: The Fundamentals of Medical Communications; Director of Medical Communications, Ellen Whipple, will be teaching parts of this session, as she has for many years.

Monday morning, participants can attend the shorts courses, then the forum and the exhibits open after lunch. Come to Booth #100 to visit our team! We will have a […]

03/14/19|Conference|0 Comments

Creating a Culture of Appreciation

At Med Communications, it doesn’t matter if you are in customer service or a pharmacist, we are all working together for the common good for the customers and communities that we serve. The days may be long, projects can get hectic, tight or unreasonable deadlines can cause stress, but through it all, we are a team.

We spend more than half of our waking hours at work with our co-workers; we go through a lot together as colleagues on a daily basis and throughout our careers. […]

03/01/19|Post|0 Comments

The entire team at Med Communications would like to wish our clients, prospects, and friends a Happy New Year!

It’s a new year…is it time for a change in your business? Does your business need a new partner for your call center, a company who is flexible and affordable? We can transition you from an existing call center provider, or back up your own call center with after-hours or holidays. We can also handle your pharmacovigilance needs with safety professionals who adhere to good pharmacovigilance practices with timely regulatory screening and reporting of adverse events and product complaints.

Do you have a new product being […]

01/05/18|Post|0 Comments

Ellen Whipple Attending CBI’s Publication Planning 2017

Ellen Whipple, our Director of Medical Communications, will be attending the CBI’s Publication Planning 2017, December 13-14, 2017 in Philadelphia, PA. This two-day conference offers 13 sessions, including some that can be used as credits for the CMPP™ recertification. Sessions will discuss publications planning topics covering best practices, efficiency, compliance and risk reduction; and HEOR, RWE, and PRO Data.

Ellen will be attending sessions on publication planning strategy and operations in order to strengthen our scientific content development offerings. She also hopes to network with […]

12/08/17|Post|0 Comments

Allen Scoggin is at the 11th Annual Medical Information and Communications Conference – Europe 2017

Med Communications’ President and CEO, Dr. Allen Scoggin, is at the 11th Annual Medical Information and Communications Conference in Barcelona, Spain today with Global Medical Services Manager, Dr. Christian Ionesco, who is based in Geneva, Switzerland; our CFO, Andrew Scoggin; and Senior Director of Global Medical Services, Dr. Isha Bhattacharyya. They will be at Booth #3 during the coffee breaks and lunch, so stop by and visit with them!  #MedInfo17

11/16/17|Post|0 Comments

A Case Study: Seasonal Flexibility

Med Communications has many happy clients, and in our series of case studies, we’ll be talking about some of our long-term clients, the challenges we face alongside them, and how we help them be more efficient, increase the quality of their calls and documents, and use the efficiency and the scalability we offer to meet their budgetary needs.

 

This case study […]

11/13/17|Case Study|0 Comments

The 11th Annual Medical Information and Communications Conference – Europe 2017

The 11th Annual Medical Information and Communications Conference is in Barcelona, Spain on November 15-16, 2017. Med Communications will be attending and exhibiting at Booth #3. As described by the conference’s website, “This is a unique meeting organized by medical information professionals for medical information professionals.” We are proud to have our own Senior Director of Global Medical Services, Isha Bhattacharyya, on the Program Committee for this DIA conference. The conference provides a great opportunity to network with other medical information professionals and participate in interactive workshops with speakers […]

11/08/17|Conference, Uncategorized|0 Comments

A Case Study: Expanded Access Programs

Med Communications has many happy clients, and in our series of case studies, we talk about some of our long-term clients, the challenges we face alongside them, and how we help them be more efficient, increase the quality of their calls and documents, and use the efficiency and the scalability we offer to meet their budgetary needs.

This case study focuses on a biopharmaceutical client who needed a partner to support an Expanded Access Program.

Read our case study below for more information:

Case Study – […]

10/16/17|Case Study|0 Comments

A Case Study: New Platforms for Communication

Med Communications has many happy clients, and in our series of case studies, we talk about some of our long-term clients, the challenges we face alongside them, and how we help them be more efficient, increase the quality of their calls and documents, and use the efficiency and the scalability we offer to meet their budgetary needs.

This case study focuses on medium-sized pharmaceutical manufacturers who look to us to offer innovative means for communicating with their patients and health care providers.

See our case study below […]

09/20/17|Case Study|0 Comments

The Role of a Medical Information Assistant at Med Communications

An important team member who works closely with the Medical Information Specialist (MIS) in the call center at Med Communications is the Medical Information Assistant (MIA). While they are friendly, professional, and accurate, just like the MISs, the MIAs have a different role and are often the first contact for callers into the call center. The MIAs answer the call to identify the nature of the request, collect demographic data, input it into the call center system, then they transfer the call to the MIS, […]

07/18/17|Post|0 Comments